
Process Of Work
Step 1. Gathering Information
a. Project Questionnaire
b. Follow-up Questions
c. Art Direction
d. Meeting
e. Project Proposal
Step 2. Getting Started
a. Project Agreement
b. Retainer Payment
Step 3. My Design Process
a. Presenting Work
Step 4. Final Files & Payment
a. Payment
b. File Delivery
Step 1. Gathering Information
To create a practical plan, I start by learning about the goals, requirements and thoughts you have about the project.
a. Project Questionnaire – Start by filling out my project questionnaire.
The questions give me a basic understanding of your project.
b. Follow-up Questions – I’ll email over follow up questions based on the information you provide in the project questionnaire.
c. Art Direction – When I send over the follow up questions, I’ll ask if you have art direction for the project. This can include a presentation, a moodboard or reference images, and thoughts on what will make the project successful.
d. Meeting – Although this is not necessary for all projects, a real-life meeting provides helpful insights that email doesn’t.
e. Project Proposal – I’ll send over a project proposal that includes a summarization of the project, pricing and a breakdown of the design process and objectives.
Step 1. FAQs
– To eliminate surprises and encourage efficiency, I use Flat-Rate pricing.
– If the price I quoted isn’t affordable, let me know. In certain situations, I can redefine the process to adjust the price.
Step 2. Getting Started
I require all Clients to sign a project agreement and pay a retainer fee.
a. Project Agreement – You’ll receive a signature request for the Project Agreement via email. The agreement includes a summarization of the project(s), price(s) and terms.
b. Retainer Payment – Once the agreement has been signed, I send a PayPal invoice for 50% of the total project cost. Both electronic payment and check are acceptable.
*If you’re paying by check, it’s appreciated if you provide a send confirmation from your bank. If you can’t, simply letting me you know you’ve mailed the check works great too.
Step 2. FAQs
– As a precaution, I set an hourly time-cap for each project. If exceeded, it gives me the ability to charge more. I have never exceeded the hourly time-cap for a project.
Step 3. My Design Process
Presenting Work – An average project consists of three presentations; rough concepts, revised concepts and a final design. Sometimes it’s necessary to repeat a step more than once.
Step 3. FAQs
– By thoroughly and clearly explaining my design process, clients are able to understand how I solve problems and arrive at certain solutions. This makes it easy for Clients to provide targeted feedback and ensures a successful end result.
Step 4. Final Files & Payment
The final payment must be made before I will finish the work.
a. Payment – The final invoice is sent immediately after you’ve approved the final design.
b. Project Delivery – After receiving the final payment, your project will be live and you will get access to all files and sources you need.

WEB and GRAPHIC DESIGN
Propel Your Brand
At Patience Design, I understand how important it is to create a lasting visual impact. My design services are available and customizable to suit whatever your needs may be. I’ll help place your brand one step ahead of the competition. Write to me today to find out how I can give your design needs the boost it demands.

Website maintenance and fixing
Attract Attention
If you need to change some elements, content, add or remove functionality – I am here to help.

HANDLETTERING
Propel Your Brand
At Patience Design, I understand how important it is to create a lasting visual impact. My Website Design services are available and customizable to suit whatever your needs may be. I’ll help place your brand one step ahead of the competition. Call me today to find out how I can give your Website Design the boost it demands.